Gaming should be a source of entertainment — not stress or anxiety. bq111 believes responsible gaming means knowing your limits, using the right tools, and seeking help when needed. We are with you every step of the way.
Responsible gaming at bq111 is not a slogan — it is a core part of our platform. We protect every member through six guiding principles.
The mental and financial wellbeing of every member is our top priority. We are committed to ensuring that gaming never has a negative impact on your life.
Set your own deposit, betting, and session limits. bq111 gives you full control over your gaming.
It is our responsibility to provide honest and transparent information about the risks of gaming. We never hide the problem.
Recognizing the signs of gaming addiction is important. bq111 regularly provides information and guides to raise awareness of mental health among its members.
No one under the age of 18 is permitted to use bq111. Strict age verification processes and special parental tools are in place on our platform.
If you need help, don't keep it to yourself. Our 24/7 support team is always here for you — completely free of charge.
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Go to SupportResponsible gaming is a mindset and practice where a player enjoys gaming as entertainment — not as a source of financial stress or mental pressure. At bq111, responsible gaming is not just a policy; it is built into every feature and service we offer.
Online gaming is growing in popularity across Bangladesh every day. Many people enjoy slots, casino games, or Sports Betting purely for fun. But for some, it can become a problem. bq111 takes this very seriously and is committed to helping every member with the right information and tools.
Remember — if gaming stops being enjoyable, if you feel desperate to win, or if you keep playing to chase your losses, these are warning signs. Stop right now and get in touch with us.
We believe the well-being and happiness of every member matters more than our business. Our commitment to responsible gaming is unwavering.
Bq111 offers members a range of powerful tools to keep their gaming in check. All tools are completely free and can be activated at any time from your account settings.
Set a maximum daily, weekly, or monthly deposit amount. Reductions take effect immediately; increases require a 7-day waiting period.
Decide in advance how much you want to wager over a given period. Betting limits help protect you from impulsive decisions.
Set a maximum duration for each gaming session. When the time runs out, you will receive an automatic alert and the platform will suggest taking a break.
Take a temporary break from 1 day up to 6 weeks. You will not be able to log in to your account during this period. You will need to wait until the set period has ended before reactivating.
You will receive regular pop-up notifications reminding you how long you have been playing and how much you have spent.
Activate long-term self-exclusion (6 months to 5 years, or permanent). No promotional messages will be sent during this period.
Gaming addiction often develops gradually — not overnight. If you notice the following signs in yourself or someone close to you, it is important to take them seriously. These are not signs of weakness; they are signals that help is needed.
Spending more than you can afford on gaming and continuing to play to try to recover losses.
Spending far more time gaming than planned and being unable to stop.
Hiding your gaming habits and spending from family or friends.
Feeling restless, irritable, or anxious when unable to game.
Neglecting work, family, or daily responsibilities because of gaming.
Taking on debt or dipping into savings to fund gaming.
Late-night gaming leading to sleep problems and declining health.
Constantly thinking about your next gaming session and being unable to focus on anything else.
Do not panic — this is manageable. Contact the bq111 support team or activate cooling-off or self-exclusion yourself.
Ask yourself the questions below. If you answer "yes" to most of them, start using the responsible gaming tools or contact support.
If you answered "Yes" to 3 or more questions, start using our responsible gaming tools. If you answered "Yes" to 5 or more, please speak with our support team immediately.
Acknowledging a problem takes courage. Follow the steps below to get help today.
Answer the self-assessment questions above honestly. Becoming aware of your own gaming behavior is the first step.
Go to your bq111 account settings to set deposit limits, session time, and betting limits. Changes take effect immediately.
Activate a cooling-off period whenever you feel you need one. You can take a break ranging from 1 day up to 6 weeks.
Reach us via live chat or email. Our team will help without judgment — with complete confidentiality.
Gaming addiction is a health condition. Do not hesitate to seek help from a mental health professional or counselor.
Self-exclusion is a process where you can block access to your own account for a fixed or indefinite period. It is one of the most effective steps you can take for responsible gaming.
Once self-exclusion is activated, you will be logged out and unable to access your account immediately.
No marketing or promotional messages will be sent during an active self-exclusion period.
Choose from 6 months, 1 year, 3 years, 5 years, or permanent self-exclusion.
An additional 7-day cooling period applies before reactivation once the term ends.
Responsible gaming does not mean quitting — it means enjoying gaming in a healthy way. Follow the tips below to keep your gaming experience fun at all times.
Decide how much you want to spend before you start playing. Once that budget is gone, end the session.
Decide how long you will play before each gaming session and stop when that time is up.
Do not treat gaming as a source of income. It is a form of entertainment — just like going to the cinema or a restaurant.
Stay away from gaming when you are angry, sad, or stressed. Emotionally driven decisions can be harmful.
Gaming while under the influence of alcohol or other substances makes it difficult to make sound decisions.
Make sure you set aside quality time with family and friends alongside your gaming.
Answers to the most frequently asked questions from members about responsible gaming.