Bq111 treats user privacy as its highest priority. This Policy explains how your personal information is collected, how it is kept secure, and the circumstances in which it is used. Please read this page carefully to understand our Privacy Policy.
Your trust in bq111 is our most valuable asset. We follow international standards to protect your information.
All your data and transactions are protected with 256-bit SSL encryption. Third parties cannot access your data under any circumstances.
Bq111 never sells your personal information to third parties. Your name, contact number, and financial details remain completely confidential.
Your data is stored on secure servers. Firewalls and multi-layer security measures are in place to prevent unauthorized access.
You are always clearly informed of the purpose for which your data is being used. Your information is never used for any hidden purpose.
You can view, correct, or request deletion of your information at any time. You have full control over your data.
Bq111's Privacy Policy adheres to international data protection regulations. We regularly review and update the Policy.
By using the bq111 platform, you are considered to have accepted this Privacy Policy. If the Policy is updated, we will post a notice on the platform.
Bq111 (https://bq111.app) is a trusted online gaming platform in Bangladesh. We place the highest priority on protecting our members' privacy. This Privacy Policy ("Policy") explains in detail how your personal information is collected, how it is used, how it is kept secure, and what rights you have.
Bq111's Privacy Policy is more than a formal document — it reflects our commitment to our users. We follow international standards to protect every member's information and regularly review our security measures. Earning and maintaining your trust is our primary goal.
This Policy, together with bq111's Terms & Conditions and Responsible Gaming Policy, forms a complete legal framework. It is important for every member to read all three documents before using the platform.
Bq111 only collects information that is necessary for operating the platform, serving members, and maintaining security. We never collect unnecessary or excessive data.
| Data Type | What Is Collected | Why It's Needed |
|---|---|---|
| Identity Information | Name, date of birth, NID number | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Contact & OTP |
| Financial Information | BKash/Nagad number, transaction history | Payment Processing |
| Device Information | IP address, browser, device model | Security & Fraud Prevention |
| Gaming Data | Game history, betting records | Service Improvement & Dispute Resolution |
Bq111 only collects the information that is necessary. We do not collect your social media activity, location data, or any other sensitive personal information.
Data collected is used solely for defined, transparent purposes. bq111 never uses your data against you or for any unauthorised activity.
Bq111 employs the latest technology to protect your information. Our security infrastructure provides multi-layered protection to ensure no unauthorized party can access your data.
Never share your password or OTP code with anyone. bq111 support will never ask for your password.
Bq111 does not sell your personal information to third parties and does not generally share it. However, there are limited circumstances in which data may be shared, as clearly outlined below.
Bq111 never sells or rents your information to advertisers, marketing companies, or any other party for commercial purposes.
Bq111 uses cookies and similar technologies to enhance the platform experience and deliver personalized services. We only use essential and functional cookies.
You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause some platform features to not function properly.
Bq111 respects members' rights regarding their information. You have the following rights, and we are committed to upholding them.
You may request to see what information we hold about you.
You may contact support to request corrections to any inaccurate or incomplete information.
You may request deletion of your data unless we are required to retain it by law.
You may request that data processing be restricted under certain circumstances.
You may request a copy of your information in a structured format.
You may object to or withdraw consent for the use of your data for specific purposes.
Contact our support team for any data-related requests. We will respond to your request within 30 business days.
Bq111 strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect or store information from minors.
The bq111 platform may integrate certain third-party services, such as payment gateways and game software providers. These third parties have their own privacy policies, and bq111 is not responsible for their data practices.
Bq111 does not retain your information longer than necessary. Different types of data are subject to separate retention policies.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For as long as the account remains active | Service Delivery |
| Transaction History | 5 Years | Financial Regulatory Compliance |
| KYC Documents | 5 Years | Regulatory Requirements |
| Support Chat Logs | 2 Years | Dispute Resolution |
| Cookie Data | 30–365 Days | Remembering Session & Preferences |
After an account is closed, data may be retained for a specified period if required by legal obligations. Once that period expires, the data is securely deleted.
Bq111 may update this Privacy Policy from time to time. Revisions may be made due to technical changes, legal requirements, or updates to our services.
This Privacy Policy was last updated in January 2026. The next review is scheduled for July 2026.
If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. Our dedicated privacy team is ready to resolve your request promptly.
[email protected] — For general inquiries and information requests.
24/7 support is available via the platform's live chat.
We aim to respond to all privacy-related requests within 30 business days. For urgent matters, please contact us via live chat.